Refund Policy

Last updated: November 10, 2026

Our products are 100% digital and delivered instantly after payment (download links on screen and by email).

1. No refunds after delivery

Due to the digital nature of our products, we do not offer refunds once download links have been delivered.

2. Waiver of the right of withdrawal (EU/UK customers)

At checkout you expressly request immediate access to the digital content and acknowledge that you lose your 14-day right of withdrawal once it is delivered (Article 16(m) of Directive 2011/83/EU and equivalent UK rules). This confirmation is repeated in your order email.

3. Exceptions

• Duplicate charge or billing error: full refund of the overpayment.
• A defective or inaccessible file we cannot replace within a reasonable time: refund of that product.
• Any right granted to you by applicable law despite this policy.

4. Contact

Email support@[ton-domaine].com from the address used for your order. We reply within 2 business days.